Refund policy

At BEAUSIAL, customer satisfaction is our priority. Please read our policy below before placing an order.

✅ Return Eligibility:

• Returns are only accepted if the product is damaged, defective, or you received the wrong item.
• You must notify us within 24 hours of receiving the order.
• The item must be unused, sealed, and in its original packaging.

🚫 Non-Returnable Items:

• Opened, used, or unsealed products.
• Personal care, skincare, or hygiene items due to safety reasons.

🔄 Exchange/Replacement:

• We offer replacement if the item qualifies under return conditions.
• Customer must share an unboxing video as proof.

💸 Refunds:

• Refunds are only processed if a replacement is not available.

For assistance, contact us at contact.beausial@gmail.com

Thank you for shopping with us!